FAQs

When should I expect my package?

This is a small one-person operation, and I work full time as a secondary school teacher. If you live within the greater Vancouver Area, you can expect delivery within 1-2 weeks of placing your order. If you are do not live in greater Vancouver or are more comfortable receiving your item through a third party fulfillment partner such as Canada Post, fulfillment times will depend on those partners. We will use third-party partners to fulfill your order and provide tracking and shipping details when available.

Read more about our shipping policy here

What is your return/exchange policy?

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange. At this time we do not accept returns as our small business does not have the capacity to facilitate the receipt of items after they have shipped.

Read more about our return/exchange policy here

Where else can I find your Apparel?

Island Life Apparel Inc. is a fresh brand and is still establishing itself in brick-and-mortar locations.

Our Salt Spring Hat is available at Maverick's Frozen Treats on Salt Spring Island.

Our hats are also available at Mitch's Catch at 1505 1st Ave. W in locker 31. As we grow, you'll be able to find our apparel in various specialty shops on the islands and local craft markets.

Our next pop-up shop is on December 2nd at 695 21st St, West Vancouver, BC V7V 4A7 from 10:00 - 3:00

Do you offer free pick-up?

Yes! Just shoot us an email at island.life.apparel.co@gmail.com or drop us a line on Instagram.

We also offer free shipping on all orders over 59.99$ and free local delivery around Vancouver.

What does Islands Trust do?

Islands Trust is a special purpose government mandated to preserve and protect over 450 Islands in the Salish Sea.

At home, across the country, and internationally, the southern islands of BC have long been recognized for their beauty, fragile ecosystems, character, and natural and cultural places.

The Province of British Columbia created the Islands Trust in 1974 in response to the potential environmental effects of dense residential subdivisions that were in development in the Gulf Islands. There were requests at the time to preserve and protect the region into the future.

Today, the Islands Trust preserves and protects the islands in the context of many complex challenges including:

  • climate change
  • lack of affordable housing
  • freshwater limitations
  • many species at risk
  • development and tourism pressures

What does Wild Orca do?

The Southern Resident killer whales are one of the most studied and well-known endangered species on the planet yet efforts to save them have been largely unsuccessful. All too often, research is not being translated into meaningful policy or action; instead, science is put on shelves, rather than into the hands of those charged with their recovery.

Wild Orca aims to fill knowledge gaps through high-impact, non-invasive conservation research, arm policymakers with the latest available science, underpinned by the urgency for recovery, engage the public with accessible and digestible information, initiate opportunities for direct engagement with policymakers to create accountability.

What does The Canadian Centre for Gender & Sexual Diversity do?

The Canadian Centre for Gender and Sexual Diversity aims to address discrimination, homophobia & transphobia in schools and communities through education and programming.

Have a question that wasn't answered?

Feel free to contact our team; we're eager to help!